Contact us

We value your inquiries and feedback. For any questions, concerns, or assistance regarding your orders, products (including Mice, Controllers, and Headphones), or general support, please reach out to us via email.

Email: [email protected]

Our dedicated support team will respond to your message within 24 to 48 business hours. For faster assistance, please include your order number (if applicable) and a clear description of your issue.

Company Address:

BirchTor
123 Maple Avenue, Suite 400
Portland, OR 97201
United States

Please note that we do not offer phone support or social media channels at this time. All communication should be directed to the email address above. We look forward to helping you with your experience at BirchTor.